Privacy & Data Protection Policy

Last updated: 30 October 2026

Quantum Thinker Sdn Bhd respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 of Malaysia ("PDPA"). This policy explains what personal data we collect, why, and your rights in relation to it.

1. Personal data we collect

When you submit an enquiry or use our services, we may collect: your name, company name, work email, phone number, the solution you are interested in, and the content of your messages. When you use our cloud services, we also process account and usage data necessary to operate the platform.

Our website stores your language preference in your browser; we do not run third-party advertising trackers.

2. How we use your personal data

We use your personal data to respond to enquiries, prepare proposals, deliver and support our services, manage billing, meet legal and regulatory obligations, and — with your consent — send occasional updates about our solutions.

3. Disclosure to third parties

We do not sell your personal data. We may disclose it to trusted service providers who support our operations (such as cloud hosting and payment processing) under confidentiality obligations, and to authorities where required by Malaysian law.

4. Data security and retention

We apply administrative and technical safeguards — including access controls and encryption in transit — to protect personal data against loss, misuse and unauthorised access. We retain personal data only for as long as needed for the purposes above or as required by law, after which it is securely deleted.

5. Your rights under the PDPA

You have the right to request access to, and correction of, your personal data held by us; to limit its processing; and to withdraw consent for marketing communications at any time. We will respond to requests within the timeframes required by the PDPA.

6. Data processed on behalf of customers

Where we process personal data on your behalf as part of our cloud services, you remain the data user under the PDPA and we act on your documented instructions, applying appropriate security measures.

7. Changes to this policy

We may update this policy from time to time. Material changes will be announced on this page with an updated revision date.

8. Contact

For any personal data enquiries, access or correction requests, contact us at [email protected].